Privacy Policy – Gazzda.com

Effective date: October 1, 2025

Last updated: October 1, 2025

 “YIELD” d.o.o. Sarajevo, known for its brand Gazzda (“Gazzda”, “we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.gazzda.com, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), and the Law on Personal Data Protection of Bosnia and Herzegovina (Official Gazette BiH no. 12/25).

1. Data Controller

The controller of your personal data is:

“YIELD” d.o.o. Sarajevo
Generala Mehmeda Alagića 4 and 6, Sarajevo, Bosnia & Herzegovina
Email: info@gazzda.com
Phone: +387 33 257 310

2. Personal Data We Collect

When you use our website, we may collect the following categories of data:

  • Information you provide: email address, name, if submitted via forms.

  • Automatically collected information: IP address, browser type, device type, operating system, referring website, and interaction with our website (via cookies and similar technologies). Our website uses the following categories of cookies: Necessary, Performance & Analytics, and Advertising. You can manage your preferences via the “Manage Cookies” interface at the bottom left of the website. For more information, please see our Cookie Policy.

  • Newsletter and marketing subscriptions: email address and marketing preferences.

3. Purpose and Legal Basis of Processing

We process personal data only where there is a valid legal basis under GDPR and BiH law, including:

  • Legitimate interests: to improve our website, prevent fraud, and secure our systems.

  • Consent: for sending marketing communications, newsletters, and using non-essential cookies. For more information, please see our Cookie Policy.

  • Legal obligations: to comply with accounting, tax, and consumer protection laws.

4. How We Use Your Data

We may use your data to:

  • Provide, operate, and improve our website and services.

  • Respond to your inquiries or requests.

  • Send promotional and marketing information (only with your consent).

  • Ensure website security and prevent misuse.

5. Sharing of Personal Data

We do not sell your personal data. We may share it with:

  • Service providers (e.g., IT hosting, analytics providers) who help us operate and improve our website.

  • Authorities, where required by law.

All third parties are bound by contractual obligations to protect your data in line with GDPR and BiH law.

6. International Transfers

If your data is transferred outside Bosnia and Herzegovina or the EU/EEA (e.g., by service providers such as hosting or analytics), we ensure appropriate safeguards (e.g., adequacy decision, Standard Contractual Clauses).

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

8. Your Rights

Under GDPR and the BiH Law on Personal Data Protection, you have the following rights:

  • Right to access your data.

  • Right to rectification of inaccurate data.

  • Right to erasure (“right to be forgotten”).

  • Right to restriction of processing.

  • Right to data portability.

  • Right to object to processing (including for direct marketing).

  • Right to withdraw consent (where processing is based on consent).

  • Right to lodge a complaint with the Personal Data Protection Agency of BiH or another supervisory authority.

9. Security

We apply appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, or alteration.

10. Contact

If you have any questions or wish to exercise your rights, please contact us at:

Email: info@gazzda.com
Phone: +387 33 257 310 (BA)